RUGBY CANADA REFUND POLICY

    1.    Refunds must be formally requested by the member or on behalf of a member by a parent or guardian (applicable for any member under the age of majority within their province or territory) through the SportLoMo system within 15 days of original purchase. SportLoMo will be responsible for issuing payment back to each member via the registration system.

    2.    All refunds will be approved automatically if a request is submitted within 15 days of original purchase and no games have been played within the 15 day timeframe.

    3.    Only full online refunds will be granted once the request has been made within 15 days of the original purchase.

    4.    Refunds that fall outside of the 15-day window from the original purchase shall be reviewed by all member organizations and processed on an individual basis. If approved Rugby Canada, Provincial Unions, Regional Association and Clubs will be responsible for the payment to the member offline, outside of the registration system.

    RUGBY ONTARIO REFUND POLICY

    1.    Further to the Rugby Canada Policy above, Rugby Ontario has the following policies:

    2.    A refund may be requested at any time from the date of registration until April 30th 2022, provided that the registrant has not participated in any rugby related activities.

    3.    After April 30th 2022, a refund may be requested within 15 days of original purchase if no games have been played within that 15 day timeframe.

    4.    A refund may be requested where a team folds prior to the commencement of a program, league or competition, and the registrant is unable to find a suitable alternative team in which to participate. Such a request must be submitted within 15 days of the scheduled commencement of the relevant program, league or competition.

    5.    Refunds will not be provided in any other circumstances.

    GUELPH RFC Refund Policy

    Refunds are NOT issued under the following condition:

    1.    A player has participated in activities on the field, practices/training, exhibition games or league games.

    2.    Rugby Canada and Rugby Ontario insurance fees are non refundable under any circumstance.

    3.    Club portion of fees may be refunded on a prorated basis up to June 30. Subject to approval by committee.

    Contact info@guelphrugby.ca for more information